skillmyze.sharxmedia.in

Refund Policy

At skillmyze.sharxmedia.in, we are committed to offering genuine digital learning solutions through high-quality, pre-recorded digital marketing courses powered by SkillMyze Pvt. Ltd. Since our offerings are completely digital and accessible immediately upon purchase, we request all users to carefully read and understand this refund policy before enrolling.

1. Refund Eligibility

Refunds are applicable only under specific conditions and must be requested within 24 hours of purchase. After this period, no refund will be provided under any circumstances.

To qualify for a refund:

  • The learner must not have accessed or consumed more than 10% of the course content.

  • The content must not have been downloaded, copied, or shared in any form.

  • A valid refund request must be sent via email to: skillmyzesharxmedia@gmail.com within 24 hours of the purchase.

2. Non-Refundable Items

The following are strictly non-refundable:

  • Personalized 1:1 sessions or consulting

  • Live webinars, workshops, or training events

  • Courses where a certificate has already been issued

  • Any bonus files, templates, or tools received after purchase

3. Refund Deductions

If a refund is approved (in rare, valid cases), the following deductions will be made:

  • Payment Gateway Charges: 2%

  • Administrative Fee: 5%

These are necessary to cover third-party and processing costs.

4. How to Request a Refund

To request a refund, email us at skillmyzesharxmedia@gmail.com with:

  • Full Name

  • Registered Email Address

  • Payment Receipt / Transaction ID

  • Course Name

  • Reason for Request

Note: Refund requests missing details or submitted after 24 hours will not be processed.

5. Refund Timeline

Approved refunds will be processed within 7–10 business days to the original payment method. Actual timing may vary depending on your bank/payment provider.

6. Misuse of Policy

Refunds will be denied in cases of:

  • Multiple refund requests from the same user

  • Misuse of promo codes, offers, or affiliate links

  • Unauthorized sharing, reselling, or downloading of course content

  • Fraudulent or abusive behavior

Such activities may also result in account suspension.

7. Final Note

By purchasing from skillmyze.sharxmedia.in, you acknowledge and agree to abide by this refund policy. We reserve the right to update or revise this policy without prior notice.

For any help, contact us at skillmyzesharxmedia@gmail.com — we’re here to support your learning journey.